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Contract, Full-time, Part-time
Greensboro, NC
Posted 3 months ago
Job Summary: The nurse is responsible for monitoring and managing the health and medical needs of individuals with special needs, including intellectual and developmental disabilities (IDD) and other chronic conditions. The nurse works collaboratively with caregivers, physicians, and interdisciplinary teams to ensure comprehensive care and improve the quality of life for these individuals. Key Responsibilities: 1. Health Monitoring and Assessment:
  • Conduct routine physical health assessments and screenings.
  • Monitor vital signs, including blood pressure, heart rate, weight, and other health indicators.
  • Identify any changes in health status and communicate findings to the healthcare team.
  • Administer medications as prescribed and monitor for side effects or adverse reactions.
  • Manage chronic conditions such as diabetes, epilepsy, or respiratory issues through regular monitoring.
2. Education and Advocacy:
  • Educate individuals, caregivers, and families about health conditions, treatments, and preventive care.
3. Documentation and Reporting
  • Prepare reports for care teams and regulatory agencies.
4. Health Promotion and Preventive Care:
  • Promote healthy lifestyles through nutrition counseling, exercise recommendations, and hygiene education.
Qualifications:
  • Licensed Practical Nurse (LPN) or Registered Nurse (RN) with current state licensure.
  • Experience in working with individuals with intellectual and developmental disabilities is highly preferred.
  • Strong knowledge of chronic conditions and special needs healthcare.
  • Excellent communication and organizational skills.
  • Ability to work collaboratively with a multidisciplinary team.
Work Environment:
  • May work in group homes, residential facilities, or community health settings.
  • Role requires both clinical knowledge and compassionate care tailored to the unique needs of individuals with disabilities.

Job Summary: The nurse is responsible for monitoring and managing the health and medical needs of individuals with special needs, including intellectual and developmental disabilities (IDD) and other ...

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Contract, Full-time, Part-time
Greensboro, NC
Posted 3 months ago
Reports to: Clinical Supervisor    Position Overview: The Mental Health Qualified Professional (QMHP) is responsible for providing direct mental health care and therapeutic services to individuals experiencing mental health challenges. The QMHP will assess client needs, develop treatment plans, and deliver evidence-based interventions to promote mental wellness and recovery. This role may also involve collaboration with multidisciplinary teams and external service providers to ensure comprehensive care for clients. Key Responsibilities:
  1. Client Assessment and Evaluation:
  •    Conduct comprehensive assessments of clients’ mental health, behavioral, and emotional needs.
  •    Use standardized diagnostic tools to determine mental health diagnoses and evaluate the level of care required.
  •    Assess risk factors and develop crisis intervention plans when necessary.
  1. Treatment Planning and Implementation:
  •    Develop individualized treatment plans based on the client’s diagnosis, goals, and needs.
  •    Provide therapeutic interventions including individual, group, or family counseling using evidence-based practices such as CBT, DBT, or trauma-informed care.
  •    Continuously monitor and adjust treatment plans as needed to ensure client progress.
  1. Case Management:
  •    Coordinate care by working closely with medical professionals, social workers, and other community resources to provide holistic services.
  •     Advocate for clients in accessing social services, housing, employment, or legal support as part of their recovery process.
  •    Monitor client progress and document all activities in compliance with regulations and agency policies.
  1. Crisis Intervention:
  •    Provide immediate crisis intervention services to clients in distress, including suicide prevention, de-escalation, and safety planning.
  •    Assist in the development and execution of crisis intervention protocols, working with law enforcement or emergency services if needed.
  •     Ensure that clients have access to 24/7 emergency support or referral services.
  1. Counseling and Therapy:
  •    Provide short-term or long-term therapy sessions depending on the client’s needs.
  •    Facilitate group therapy sessions focused on mental health education, skill-building, and peer support.
  •    Engage clients and families in therapeutic interventions to support recovery and coping strategies.
  1. Collaboration with Multidisciplinary Teams:
  •    Work alongside psychiatrists, social workers, nurses, and other mental health professionals to provide comprehensive care.
  •    Participate in case review meetings, ensuring all team members are aligned with the client’s care plan.
  •    Coordinate referrals to other services (e.g., inpatient care, substance use treatment, etc.) when necessary.
  1. Documentation and Compliance:
  •    Maintain accurate and timely documentation of all client interactions, progress notes, and treatment plans in accordance with agency policies and legal requirements.
  •    Ensure compliance with relevant state, federal, and local regulations, including HIPAA and confidentiality protocols.
  •    Participate in audits and quality assurance processes to ensure the highest standards of care are met.
  1. Community Outreach and Education:
  •    Provide mental health education to clients, families, and community members to raise awareness and reduce stigma.
  •    Participate in community outreach programs to promote mental health services and improve access to care.
  •    Collaborate with community partners to strengthen the network of mental health resources.
  Qualifications: Education:
  •    Bachelor’s degree in Psychology, Social Work, Counseling, or a related field (Master’s preferred).
  •    Licensure or certification as a QMHP (e.g., LCSW, LPC, LMFT) in accordance with state regulations.
Experience:
  •     2+ years of experience working in a mental health or behavioral health setting, providing direct services to individuals with mental health needs.
  •     Experience working with diverse populations, including those with co-occurring substance use disorders, trauma, or chronic mental illness.
Skills:
  •    Strong knowledge of mental health disorders, therapeutic interventions, and evidence-based practices.
  •    Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients.
  •    Ability to manage crisis situations with calmness and professionalism.
  •    Strong organizational skills and attention to detail in case documentation and reporting.
Key Competencies:
  • Compassion and empathy  
  • Critical thinking and problem-solving  
  • Strong ethical standards and professional integrity  
  • Adaptability and resilience  
  • Cultural competence and inclusivity  
Working Conditions:
  • Primarily office-based with the potential for remote sessions or in-home visits, depending on the client’s needs.
  • May involve high-stress situations in responding to crises.
  • Flexible working hours, including some evenings or weekends to accommodate clients' schedules.
  • Opportunities for professional development, including licensure supervision and continuing education.
Triage Behavioral Health is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.  

Reports to: Clinical Supervisor    Position Overview: The Mental Health Qualified Professional (QMHP) is responsible for providing direct mental health care and therapeutic services to individuals ...

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Full-time
Greensboro, NC
Posted 3 months ago
Reports to: Director of Operations   Position Overview: The Mental Health HR Manager is responsible for developing and implementing strategies to support employees' mental well-being in the workplace. This role involves fostering a mentally healthy work environment, developing policies and programs to promote mental health, and providing guidance on mental health resources. The HR Manager will collaborate with management, employees, and external mental health professionals to create a culture of wellness, inclusivity, and support. Key Responsibilities:
  1. Employee Mental Health Support:
  • Develop and manage mental health programs aimed at supporting employees' emotional well-being.
  • Act as the primary point of contact for employees seeking mental health resources, including referrals to counselors, therapists, or mental health professionals.
  •  Maintain confidentiality and support employees in crisis situations.
  1. Policy Development:
  •    Develop and implement workplace policies that promote mental health, including work-life balance, stress management, and resilience.
  •    Ensure compliance with mental health regulations and labor laws.
  •    Advocate for mental health accommodations and develop flexible policies for employees needing support.
  1. Training and Education:
  •    Provide training and education to managers and employees on mental health awareness, stigma reduction, and available support systems.
  •    Collaborate with external providers to deliver mental health workshops, seminars, and well-being programs.
  1. Collaboration with Management:
  •    Advise leadership on best practices for managing employee mental health.
  •    Partner with management to implement strategies for reducing workplace stress and fostering a positive work environment.
  •     Work with occupational health and safety teams to identify risks and mitigate factors affecting employee mental well-being.
  1. Employee Assistance Programs (EAP):
  •    Oversee the Employee Assistance Program and ensure employees are aware of and can access services when needed.
  • Evaluate the effectiveness of mental health programs and recommend improvements.
  1. Conflict Resolution:
  •    Assist in resolving conflicts related to workplace stress, anxiety, or other mental health challenges that may impact performance.
  •    Provide mediation services when necessary and work with legal teams if mental health-related issues arise in workplace disputes.
  1. Data and Reporting:
  •     Monitor employee engagement and mental health metrics (e.g., absenteeism, turnover, feedback surveys).
  •    Analyze trends in employee well-being and report findings to leadership with actionable insights.
  1. Crisis Management:
  •    Respond to mental health crises in the workplace, offering immediate support and connecting employees with external professionals as needed.
  •    Develop a crisis management protocol for handling severe mental health issues, including suicide prevention.
  Qualifications: Education:
  •    Bachelor’s degree in Human Resources, Psychology, Counseling, Social Work, or related field. A Master’s degree is preferred.
  •    Certifications in mental health-related areas (e.g., Mental Health First Aid, SHRM-SCP, etc.) are a plus.
Experience:
  •    5+ years of experience in HR with a focus on employee well-being, mental health, or similar functions.
  •    Experience working in a healthcare setting or with mental health professionals is advantageous.
Skills:
  •    Strong knowledge of mental health laws and employee rights.
  •    Excellent interpersonal and communication skills with the ability to manage sensitive situations.
  •    Ability to maintain confidentiality and provide compassionate, non-judgmental support.
  •    Strong organizational and time-management skills.
  Key Competencies:
  • Emotional intelligence and empathy
  • Problem-solving and conflict resolution
  • Leadership and strategic thinking
  • Knowledge of workplace diversity and inclusion practices
  • Crisis management and resilience-building techniques
  Working Conditions:
  • Primarily office-based with occasional travel for training and workshops.
  •  May involve high-stress situations when dealing with crises or complex mental health cases.
This job description is intended to outline the general nature and level of work performed by employees in this role. It is not exhaustive and may be subject to change based on the needs of the organization. Triage Behavioral Health is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

Job Features

Job Category

Human Resources

Reports to: Director of Operations   Position Overview: The Mental Health HR Manager is responsible for developing and implementing strategies to support employees’ mental well-being in the wo...

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Posted 3 months ago
Job Summary: The Mental Health Paraprofessional will provide support to individuals experiencing mental health challenges. This role involves assisting mental health professionals in delivering therapeutic services, conducting assessments, and implementing treatment plans under supervision. The ideal candidate will have a passion for helping individuals achieve mental well-being and possess strong communication and organizational skills.   Key Responsibilities:
  1. Client Support:
  •    Assist clients with daily living activities and personal care as needed.
  •    Provide emotional support and encouragement to clients.
  •    Facilitate individual and group therapeutic activities.
  •  Monitor and report changes in clients’ mental and physical health.
 
  1. Administrative Duties:
  •    Maintain accurate and confidential client records.
  •    Schedule appointments and coordinate with other healthcare professionals.
  •    Assist in preparing reports and documentation for case reviews.
 
  1. Assessment and Intervention:
  •    Conduct preliminary assessments and gather relevant client history.
  •    Implement treatment plans and interventions as directed by licensed mental health professionals.
  •    Observe and document client behavior and progress.
 
  1. Crisis Intervention:
  •    Recognize and respond to signs of crisis or escalating behaviors.
  •    Provide immediate support and assist in de-escalation efforts.
  •    Follow established protocols for crisis management and emergency situations.
 
  1. Collaboration and Communication:
  •     Work closely with therapists, counselors, and other healthcare providers.
  •     Communicate effectively with clients, families, and community resources.
  •     Participate in team meetings and case conferences.
 
  1. Professional Development:
  •    Stay informed about best practices and current trends in mental health care.
  •     Attend training and professional development opportunities as required.
  Qualifications: Education: High School Diploma or GED Experience: Prior experience in a mental health or healthcare setting is preferred but not required. Skills:
  •   Strong interpersonal and communication skills.
  •   Ability to work independently and as part of a team.
  •   Knowledge of mental health disorders and treatment modalities.
  •   Proficiency in Microsoft Office and electronic health record systems.
  Other Requirements:
  •   Must pass a criminal background check.
  •   Valid driver’s license and reliable transportation may be required depending on job location and duties.
  Work Environment:
  • The position may involve working in various settings, including clinics, residential facilities, and community-based environments.
  •  May require occasional evening or weekend hours based on client needs.
  Equal Opportunity Employer: Triage Behavioral Health is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Job Summary: The Mental Health Paraprofessional will provide support to individuals experiencing mental health challenges. This role involves assisting mental health professionals in delivering therap...

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Posted 4 months ago
REPORTS TO: Director of Operations/Clinical Director GENERAL EDUCATION AND QUALIFICATIONS:
  • A bachelor's degree in Human Resources, Business Administration, Psychology, or a related field is often required.
  • Previous experience in the healthcare industry, particularly in behavioral health settings, is preferred.
  • Understanding the specific needs and regulations of the behavioral health field can be beneficial.
DUTIES AND FUNCTIONS:
  • Develop and implement recruitment strategies to attract qualified candidates with expertise in behavioral health.
  • Collaborate with hiring managers to define job requirements and assess candidates' suitability for roles within the behavioral health field.
  • Facilitate the onboarding process for new employees, providing information about the organization, its mission, and behavioral health services.
  • Ensure compliance with relevant regulations and conduct orientation sessions to familiarize new hires with policies and procedures.
  • Address and resolve employee relations issues, fostering a positive and supportive workplace culture.
  • Provide guidance on conflict resolution and mediation, particularly in situations involving behavioral health professionals.
  • Establish and maintain performance management systems, including goal-setting, performance reviews, and feedback mechanisms.
  • Provide guidance on performance improvement plans when needed.
Kindly read and understand this position description fully before applying.

REPORTS TO: Director of Operations/Clinical Director GENERAL EDUCATION AND QUALIFICATIONS: A bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field is ofte...

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Posted 4 months ago
REPORTS TO: Director of Operations/Clinical Director GENERAL EDUCATION AND QUALIFICATIONS:
  •  A high school diploma or equivalent is typically the minimum educational requirement. Some employers may prefer candidates with additional education or relevant certifications.
  • Previous experience in the healthcare industry, particularly in behavioral health settings, is often preferred.
  • Proficient handling of telephone calls, including answering, transferring calls, and taking messages. A receptionist should have a pleasant and professional phone manner
DUTIES AND FUNCTIONS:
  • Welcome and greet visitors, individuals, and employees as they enter the premises.
  • Provide a positive and professional first impression of the organization.
  • Manage incoming phone calls, answer general inquiries, and transfer calls to the appropriate individuals or departments.
  • Take accurate messages and relay information as needed.
  • Assist with administrative tasks, such as photocopying, faxing, and filing.
  • Help with data entry and other clerical duties as needed.
  • Monitor and control access to the premises, ensuring the security of the agency.
  • Issue visitor badges and maintain visitor logs.
Kindly read and understand this position description fully before applying.

REPORTS TO: Director of Operations/Clinical Director GENERAL EDUCATION AND QUALIFICATIONS:  A high school diploma or equivalent is typically the minimum educational requirement. Some employers may pr...