REPORTS TO: Director of Operations/Clinical Director

GENERAL EDUCATION AND QUALIFICATIONS:

•  A high school diploma or equivalent is typically the minimum educational requirement. Some employers may prefer candidates with additional education or relevant certifications.
• Previous experience in the healthcare industry, particularly in behavioral health settings, is often preferred.
• Proficient handling of telephone calls, including answering, transferring calls, and taking messages. A receptionist should have a pleasant and professional phone manner

DUTIES AND FUNCTIONS:

• Welcome and greet visitors, individuals, and employees as they enter the premises.
• Provide a positive and professional first impression of the organization.
• Manage incoming phone calls, answer general inquiries, and transfer calls to the appropriate individuals or departments.
• Take accurate messages and relay information as needed.
• Assist with administrative tasks, such as photocopying, faxing, and filing.
• Help with data entry and other clerical duties as needed.
• Monitor and control access to the premises, ensuring the security of the agency.
• Issue visitor badges and maintain visitor logs.

Kindly read and understand this position description fully before applying.